There is no cost to fill out a form and submit your information through the online marketplace. If a lender decides they would like to work with you, they will pay us a fee to acquire the lead information you submitted. As a marketplace, we do not receive any information which would allow us to evaluate or compare offers from potential lenders. Please carefully review any offer you receive from a lender to make sure it meets your needs and you understand the terms associated with the offer.

Most lenders have an online web portal to update your personal information or allow you to do so via phone or email. Be sure to save the browser link in your favorites menu and remember to securely store your login and password.

If you received funds for a loan that you did not apply for, contact your bank and the lender immediately to reverse the deposit. Report the incident to your local police department and the following entities: The Internet Crime Complaint Center (IC3) and the Federal Trade Commission (FTC) at 1-877-438-4338.

Avoid Scams There are bad people in the world who want to take advantage of you by posing as legitimate businesses such as mortgage brokers, debt relief, and even online lenders. According to the Consumer Financial Protection Bureau, one of the best ways to avoid scams is to ask questions; lots of them. Be wary of overseas call centers, collections agencies, and businesses asking for advance payments upfront or a down payment to guarantee loan approval. Be cautious about replying to unknown text messages or phone calls from people phishing for information. Never give out your personal information without verifying the caller first. Utilize the Better Business Bureau or Federal Trade Commission to research companies. Don’t get pressured into anything; read all the fine print before signing any agreement.